SPRINGFIELD - Freedom Credit Union is warning customers of a security breach whereby debit card data was electronically captured by individuals who may have used it in a counterfeit scheme.
"We have been notified that your Debit card number was one of several obtained during the arrest and indictment of individuals in Eastern Europe and the United States," reads a June 27 letter from Freedom Credit Union to certain customers.
In response, the credit union has issued new debit cards and PIN numbers to affected customers.
Allen W. Reed, the credit union's information technology administrator, could not say yesterday how many cards were involved.
He said that such incidents are unfortunately common in the banking world.
According to the letter, Freedom Credit Union cards have been linked to points of purchase where criminals were able to capture debit card data. Freedom Credit Union reported cards stolen as of Monday, and then issued replacement cards and new PIN numbers, according to the letter.
The credit union told customers that existing cards "will be coded as stolen in our sytem on Monday, July 30," and that they should contact the credit union at (413) 750-5749 if they want to stop using their cards sooner.
Customers should expect to receive their new debit cards and PIN numbers in separate mailings within the next week to 10 business days.
Freedom Credit Union has offices in Springfield, Northampton, Chicopee, and Turners Falls.
By JIM KINNEY
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